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Application Development Engineering

Poole & Associates, Inc. provides engineering services for both systems and software capabilities and technologies.  Our engineers are responsible for requirements gathering and analysis, design and development, and integration and test.  Additionally, our engineers provide sustainment and monitoring of the systems once the systems and associated hardware and software have been accepted and delivered to the customer.

Database Design & Analysis System Administration

Poole & Associates, Inc. provides Tier 2/Tier3 system administration support for Windows-and Linux-based systems. Our customer support includes installing, configuring, and maintaining system hardware and software; establishing and managing user accounts; automating routine tasks using scripting or light programming; upgrading software; and performing backup and recovery tasks.

Web Development Project/Program Management Support

Poole & Associates, Inc.'s project coordination and management services provide internal and external customer assistance in organizing, planning, and executing major projects/programs. Project coordinators and managers facilitate the development and delivery of products and services according to customer requirements and provide comprehensive support to technical and management personnel to ensure project results conform to quality, time, and budgetary stipulations.

System Integration Technical Training

Using Instructional Systems Design (ISD) standards, Poole & Associate, Inc., technical training teams create overview, basic, and advanced training courses and materials using Microsoft Word, PowerPoint, Dreamweaver, Captivate, eCampus, and VuPort. Poole’s training teams provide needs analysis to create training solutions, develop curriculum, and deliver instructor-led courses utilizing hands-on application and Web-based courses.

System Integration Technical Writing

Poole & Associates, Inc. technical writers work as integrated members of software teams to write, edit, and produce installation manuals, user guides, and other process documents, as well as white papers, fact sheets, and briefings. This team uses clear, concise writing to make the customer’s complex technology and ideas accessible to an audience with varied levels of technical expertise.

System Integration Graphic & Web Support

Poole & Associates, Inc. multimedia team uses the Adobe Creative Suite (CS4 and CS5) and Microsoft Office (2003 and 2007) products to provide graphic design, Web design/development, and 3D animation support to high-level customers. This team is capable of translating highly technical information into visuals understood by a wide audience. Additionally, the multimedia team produces high quality logos, posters, banners, technical illustrations, promotional materials, 3D animations, Web designs, print-based graphics, and multimedia presentations/briefs.